Update step templates. Update all fails with no description of error

When we try to mass-update specific step template, it fails with no description of error. Please see the screenshot attached. We would expect, that clicking “update steps automatically” will update all steps it can update, leaving “needs manual update” to be updated manually. Which is a real problem given the amount of steps we have :frowning: So two problems here: UI doesn’t want to “update all” even green projects and doesn’t tell us why, AND updating the rest 160+ projects manually will be a challenge (especially given that Octopus UI is AWFULLY SLOW, hangs constantly and causes browser to consume 4+GB of RAM).

There is another problem so far. When we faced this bug (when Octopus cannot update even “green” projects) we’ve decided to quickly implement our own updater script. BUT… there is NO documentation for step templates update! Please see this link: https://github.com/OctopusDeploy/OctopusDeploy-Api/wiki/ActionTemplateUsages. Could you please fill the documentation, as this blocks our operations. Thanks!

Hi Dmitry,

Thanks for getting in touch! I’m sorry you’re hitting this issue mass-updating your step template. We’d like to investigate further to figure out what’s going on. Could you provide your server logs (located in C:\Octopus\Logs in standard installations)? Additionally, could you attach any errors in your browser’s dev tools if you see any? Either a screenshot of these errors, or preferably a recording of your web traffic as you attempt the mass-update using a tool like FiddlerCap.

Additionally, we have an existing documentation page around updating step templates. Does this page help?

I look forward to hearing back.

Best regards,