Problems with slow connections

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1

Hello all,

We’ve been having some problems with tentacles on servers that might have a slow connection to the net. When the packages are uploading we sometimes get the following error:

Upload of file C:\OctopusData\PackageCache\feeds-1[#Package].nupkg with hash [#hash] to SQ-TISBR-APP-781AF1A5 failed
The message expired before it was picked up by the remote machine.

This happens to all kind of servers no matter what version of Windows or Tentacle.

Is there something we can do to set a higher timeout? Or is this something that should be fixed inside the software?

Thanks in advance.

2

Sure! I’ll ask Vanessa to help me make my first document.
On Nov 3, 2014 6:27 PM, “Paul Stovell” <
tender2+d1dfb5f2d1faf57be7bfa2cbb91ba748fee2f178a@tenderapp.com> wrote:

3

Hi Dalmiro,

I’m not sure I understand your response. Is there going to be a help document explaining this behaviour?

Verstuurd vanaf mijn iPhone

Op 3 nov. 2014 om 23:00 heeft Dalmiro Grãnas <tender2+d1dfb5f2d1faf57be7bfa2cbb91ba748fee2f178a@tenderapp.commailto:tender2+d1dfb5f2d1faf57be7bfa2cbb91ba748fee2f178a@tenderapp.com> het volgende geschreven:

4

Hi Floris,

Thx for reaching us! What you can do in this case is change the byte chunk size of the file transfer. In your case setting it up to 51200 (50kb) might solve your issue.

Check our documentation following the link below to see how you can change this value on your Octopus config file:

Let us know how it goes after this change,

Dalmiro

5

Hi Dalmiro,

Thanks for the quick response! We’ll try this fix immediately!

Met vriendelijke groet / Kind regards,

Lucrasoft Solutions B.V.
Floris Robbemont
Lead Developer

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Van: Dalmiro Grañas [mailto:tender2+d1dfb5f2d1faf57be7bfa2cbb91ba748fee2f178a@tenderapp.com]
Verzonden: dinsdag 4 november 2014 01:59
Aan: Floris Robbemont
Onderwerp: Re: Problems with slow connections [Problems #26409]

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