Octopus box can not unlock most samsung phones

I was trying to use the octopus box to unlock my samsung phones,but it didn’t work.like cricket net work samsung galaxy amp2 and amp prime.i really want to figure it out.

Hi vivian,

Thanks for getting in touch! Unfortunately you have contacted Octopus Deploy and not LG (who are the people behind the Octopus Box). We are unable to help you with your request.

Have a great day!
Dalmiro

Hi who should I contact with?thanks

Hi,

We do not know the contact details for LG for these kind of questions, as we are not afiliated with them in any way.

Regards,
Dalmiro