New cloud service instance returns error

I signed up as a new cloud user and added a new instance. It just says ERROR. Been like this for a few hours now. I’d really like to get set up on the service.

Hi Hakan,
Just closing this ticket off as I replied with more details via your support ticket. Your instance should be up and good to go now. Let me know if you run into any difficulties.

Hi Rob, yes, looks good now, thanks!