When I try and run the management application from the start menu nothing appears to happen. Opening the process manager I see tools.exe running however it seems to be flapping and getting a new pid over and over again. Any suggestions on why this is happening and how I can fix it.
Hi Stewart,
Thanks for reaching out. Are you logging in to the server with your own user or are you using a temporary user? What happens if you stop all the manager processes using the command below and try to open it again?
Stop-Process -name "Octopus.Manager.server" -Force
Regards,
Dalmiro
Hi Dalmiro,
Thanks for the reply. I get process can not be found when I run that powershell command. We have octopus server installed on a re-purposed desktop. When I login I use my own user account however that is not the same user account that octopus would have been installed with. Would this cause a permission issue?
It looks like the process is flapping up and down. When I look at my process monitor tools.exe(assuming this is the process as I see the little octopus icon next to it) appears with a PID. Then the instance of that process goes away and a new tools.exe appears with a new PID. This is happening every second or so. It’s like something is trying to start, gets an error during start up, shuts down and then gets restarted right away again.
Under which user is the Octopus Manager process running? What I would do in this case is use Sysinternal’s Process Monitor to see what and why is starting/stopping that process constantly.