Azure Pack deploy exception

Hi, we’re getting the following error when attempting an ftps Azure Web Pack deployment. I’ve noticed that you’ve raised some issues with MS and EnterpriseDT with regards to timeouts. I’d assume this is somewhat related? Anything we can do?


Failed: Beginning deployment...
17:16:27   Verbose  |       Begin deployment of package: VisualStudio.HelloWorld.WebSite.1.1.69.0
                    |       Package file path:           E:\Octopus\IIS\.Tentacle\Packages\VisualStudio.HelloWorld.WebSite.1.1.69.0_2643923B1DE7844AB589E28AA47D2540.nupkg
                    |       Package file hash:           eeae87146c1052d9f8dd6266972c412ea1c70f34
                    |       Tentacle Agent information:
                    |       - Machine name:       S0029USW6243
                    |       - Is 64-bit:          True
                    |       - Service user name:  SYSTEM
                    |       - CLR version:        4.0.30319.18063
                    |       - Current directory:  C:\Windows\system32
                    |       - OS version:         Microsoft Windows NT 6.1.7601 Service Pack 1
                    |       - Tentacle version:   2.3.6.1385
17:16:27   Verbose  |       Package will be extracted to: E:\Octopus\IIS\Development
17:16:27   Verbose  |       Running procedure Delete temporary package files
17:16:28   Info     |       Deploy VisualStudio.HelloWorld.WebSite on azure1.octopus.dev
17:16:49   Error    |       Error running conventions; running failure conventions...
17:16:49   Fatal    |       Deployment on the Tentacle failed.
17:16:49   Verbose  |       Storing a record of the deployment.
                    |     
                    |       Failed: FTP site publish.s2.azure.odp
17:16:28   Info     |         Connecting...
17:16:28   Verbose  |         Connecting...
17:16:49   Error    |         Unable to connect: An I/O exception occurred.
17:16:49   Fatal    |         An I/O exception occurred.
                    |         EnterpriseDT.Net.Ftp.ControlChannelIOException: An I/O exception occurred.
                    |         at EnterpriseDT.Net.Ftp.FTPControlSocket.LC5b1tiqSvd()
                    |         at EnterpriseDT.Net.Ftp.FTPControlSocket.lq1PqiuWmSk()
                    |         at EnterpriseDT.Net.Ftp.FTPControlSocket.RAQb1J67FVc()
                    |         at EnterpriseDT.Net.Ftp.FTPClient.AJMflaYCwG(FTPControlSocket )
                    |         at EnterpriseDT.Net.Ftp.Ssl.SSLFTPClient.Connect()
                    |         at EnterpriseDT.Net.Ftp.SecureFTPConnection.Connect()
                    |         at Octopus.Tentacle.Integration.Ftp.FtpSynchronizer.SynchronizationSession.ConnectAndSynchronize() in c:\TeamCity\buildAgent\work\1116bd9da9e239fd\source\Octopus.Tentacle\Integration\Ftp\FtpSynchronizer.cs:line 99
                    |         at Octopus.Tentacle.Integration.Ftp.FtpSynchronizer.SynchronizationSession.Execute() in c:\TeamCity\buildAgent\work\1116bd9da9e239fd\source\Octopus.Tentacle\Integration\Ftp\FtpSynchronizer.cs:line 89
                    |         at Octopus.Tentacle.Integration.Ftp.FtpSynchronizer.Synchronize(FtpSynchronizationSettings settings) in c:\TeamCity\buildAgent\work\1116bd9da9e239fd\source\Octopus.Tentacle\Integration\Ftp\FtpSynchronizer.cs:line 16
                    |         at Octopus.Tentacle.Procedures.Implementations.Ftp.FtpUploadProcedure.Upload(ProcedureState state, CancellationToken cancel) in c:\TeamCity\buildAgent\work\1116bd9da9e239fd\source\Octopus.Tentacle\Procedures\Implementations\Ftp\FtpUploadProcedure.cs:line 69
                    |         at Pipefish.Async.CaptiveThread`1.ThreadAction(Action`2 action, Guid operationId, IActivitySpace space, Guid captiveThreadId) in c:\TeamCity\buildAgent\work\cf0b1f41263b24b9\source\Pipefish\Async\CaptiveThread.cs:line 114
                    |       

actually scratch that… found the issue, was a firewall burn we missed…

Great, thanks for the follow-up.