Acquire Packages failure

Hi,

We’re seeing more and more errors where we need to retry a few times before a deployment gets going (bootstrap error) and where acquire packages fails. Example of this below.

Our Octopus cloud instance has become far busier over the last few months. Could that be related?

The instance is pretty much running deployments, or more commonly scheduled runbooks, pretty much 24x7.

Very frustrating for our users. Very frustrating for me as a devops engineer feeling the user’s frustration.

The step failed: Activities failed with errors ‘A request was sent to a polling endpoint, but the polling endpoint did not collect the request within the allowed time (00:02:00), so the request timed out. Server exception: System.TimeoutException: A request was sent to a polling endpoint, but the polling endpoint did not collect the request within the allowed time (00:02:00), so the request timed out.’, ‘A request was sent to a polling endpoint, but the polling endpoint did not collect the request within the allowed time (00:02:00), so the request timed out. Server exception: System.TimeoutException: A request was sent to a polling endpoint, but the polling endpoint did not collect the request within the allowed time (00:02:00), so the request timed out.’, ‘A request was sent to a polling endpoint, but the polling endpoint did not collect the request within the allowed time (00:02:00), so the request timed out. Server exception: System.TimeoutException: A request was sent to a polling endpoint, but the polling endpoint did not collect the request within the allowed time (00:02:00), so the request timed out.’, ‘A request was sent to a polling endpoint, but the polling endpoint did not collect the request within the allowed time (00:02:00), so the request timed out. Server exception: System.TimeoutException: A request was sent to a polling endpoint, but the polling endpoint did not collect the request within the allowed time (00:02:00), so the request timed out.’, ‘A request was sent to a polling endpoint, but the polling endpoint did not collect the request within the allowed time (00:02:00), so the request timed out. Server exception: System.TimeoutException: A request was sent to a polling endpoint, but the polling endpoint did not collect the request within the allowed time (00:02:00), so the request timed out.’, ‘A request was sent to a polling endpoint, but the polling endpoint did not collect the request within the allowed time (00:02:00), so the request timed out. Server exception: System.TimeoutException: A request was sent to a polling endpoint, but the polling endpoint did not collect the request within the allowed time (00:02:00), so the request timed out.’

The step failed: Activities failed with errors ‘The archive entry was compressed using an unsupported compression method. Server exception: System.IO.InvalidDataException: The archive entry was compressed using an unsupported compression method. at System.IO.Compression.Inflater.Inflate(FlushCode flushCode) at System.IO.Compression.Inflater.ReadInflateOutput(Byte* bufPtr, Int32 length, FlushCode flushCode, Int32& bytesRead) at System.IO.Compression.Inflater.ReadOutput(Byte* bufPtr, Int32 length, Int32& bytesRead) at System.IO.Compression.Inflater.InflateVerified(Byte* bufPtr, Int32 length) at System.IO.Compression.DeflateStream.ReadCore(Span`1 buffer) at System.IO.BinaryReader.InternalRead(Int32 numBytes) at System.IO.BinaryReader.ReadInt32() at Newtonsoft.Json.Bson.BsonDataReader.ReadNormal() at Newtonsoft.Json.Bson.BsonDataReader.Read() at Newtonsoft.Json.JsonReader.ReadForType(JsonContract contract, Boolean hasConverter) at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize(JsonReader reader, Type objectType, Boolean checkAdditionalContent) at Newtonsoft.Json.JsonSerializer.DeserializeInternal(JsonReader reader, Type objectType) at Newtonsoft.Json.JsonSerializer.Deserialize[T](JsonReader reader) at Halibut.Transport.Protocol.MessageSerializer.ReadMessage[T](Stream stream) at Halibut.Transport.Protocol.MessageExchangeStream.ReceiveT at Halibut.Transport.Protocol.MessageExchangeProtocol.ProcessReceiverInternalAsync(IPendingRequestQueue pendingRequests, RequestMessage nextRequest)’, ‘The remote script failed with exit code -1073741523’, ‘Bootstrapper did not return the bootstrapper service message’

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